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Application for Service
Please complete the below information to apply for new service. Service cannot be connected on weekends or holidays. Fields with the asterisk (*) are required. If you have any question regarding signing up for new service, please contact us during normal business hours 413-536-1050.
SHELD requires the following to start service in your name:
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Completed and Signed Authorization Form
- Positive ID
- Deposit
As part of our application process, SHELD requires all applicants to provide their social security number. In 2010 Congress made it mandatory for the Utility, as a “creditor”, to require this information in an effort to avert identity theft. Online Utility Exchange (OUE) is used to validate customer’s social security number as a part of compliance with the Red Flag Rules required by the Federal Trade Commission. SHELD uses OUE to perform a “soft credit check” comparing the customer name and social security number that does not affect your credit score.
*Residential Renters: please note, in addition to reading the above deposit policy, you will be required to come into the office to pay the deposit.
*Business Applicants: please note, in addition to reading the above deposit policy, most business accounts are required to pay a deposit. You will be required to come into the office to pay the deposit.
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Mailing Address: Please provide the address where bills should be sent: |
Service Address: Please provide the physical address where service is required: |
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